They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Good work environment, but very low pay HR Office (509) 244-3642. Get exclusive email-only offers and advance notice about sales & events. I look forward to making us your first shopping choice. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. Sat 0900-1800 The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. Contact Us. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. Fort Leavenworth, KS, United States 66027-0000. Dan Daniel DC Customer Service Office: (757) 888-2827. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. Not great hours though. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. Sun Closed, 850-286-5880 Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Shipping & Delivery. THE LITTLE ROCK AFB COMMISSARY WILL BE OPEN FOR NORMAL OPERATING HOURS, 0900-1900HRS Christmas Holiday Hours: Dec 18-19, 2022 OPEN 1000-1800hrs Dec 20-23, 2022 OPEN 0900-1900hrs Dec 24, 2022: OPEN 0900-1600hrs Early Closure DeC 25, 2022: CHRISTMAS DAY - CLOSED Dec 26, 2022: OPEN 1000-1800hrs Dec 27-31, 2022: OPEN 0900-1900hrs Jan 1, 2023: CLOSED Navy The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. Every cent we earn goes back to our customers in one form or another. Get exclusive email-only offers and advance notice about sales & events. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The Exchange in-store return and refund policy is in line with the majority of our competitors. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. 036-868-2280. 220 Mall Lane, Suite 2 Bldg 5280 Pendleton Ave MS 46 Army Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Mon-Sun 24 hours. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. Active Unknown If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). 2023 The EXCHANGE. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. We are not authorized to sell fuel below our dispensed cost. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Overall, our prices are fair and competitive with the local community, yet allow enough income to cover operating expenses and generate monies for the morale, welfare and recreation fund for our service people. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. Dispensing costs are reviewed and updated annually based on the prior-year operating results. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Military Exercises & Contingencies. 2023 The EXCHANGE, You can also search by City/State or Base Name. See details and enter for your chance to win! Please feel free to email me at BeattyM@aafes.com. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. Tyndall AFB , FL 324035555 To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. Contact . Money was decent. Doing Business With The Exchange. 1. About the Exchange. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. Intentionally sacrificing earnings is not a business philosophy to which the Exchange can subscribe. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. We are especially proud to serve one of the largest retiree communities in CONUS. Warranties. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. PO Box 660202 If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. For Overseas Customers. Exchange Quick Facts. United States, Mon-Fri 0900-2000 We are especially proud to serve our Retiree Community! Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. Steven Smith When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. See details and enter for your chance to win! In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. TRANSPORTATION . We are focused on customer service and overall guest satisfaction. The area surrounding Tyndall is perfect for vacations or retirement living. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. See details and enter for your chance to win! About the Exchange. See details and enter for your chance to win! 2023 The EXCHANGE, You can also search by City/State or Base Name. Most states require the collection of state sales taxes even by military exchange concessionaires. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. Customer Service. If you have left Italy, please mail your coupons to the address below. Each facility manager is empowered to work with you, should you have any questions or concerns. Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. It's the Exchange's mission that gives us a clear reason for being. 101 W. Spaatz Rd. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. Sat 0900-2000 For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. AAFES Logistics Customer Service Contacts . For Overseas Customers. Nicholas Nguyen General ManagerMacDill AFB. Contact Us. Enlisted Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Fort Hood The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. FAQs. Exchange By The Numbers. Hours Not Provided AAFES Taco Bell TAKEAWAY ONLY . In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. 104). Mon-Fri 0900-2000; Sun 1000-1800 Base . Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - AAFES supports an extremely mobile customer base. HR Office (253) 964-2522. or those that use passive collection jars at cash registers or other customer service . Charlyne CJ Morganfield The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. Join FindItGuide.com Connect with More Customers javascript must be enabled for the correct page display. The Exchange will continue to safeguard the confidentiality of this data. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Retired Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Visit your Exchange facilities. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. History and Mission. 125 were here. We are truly Family Serving Family at the Exchange. Get exclusive email-only offers and advance notice about sales & events. Customer Service. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. Sustainability. If you are residing in Italy, the refund can be done at any Exchange facility in Italy. The Main Exchange we earn goes back to our customers as the best in the failure of a great of... And online cards to deployed troops costs are reviewed and updated annually based on the prior-year operating results Exchange to. Exchange, please contact the Navy Exchange, you can also search by City/State or Base Name offers advance... 800 ) NAV-EXCH military Quality-of-Life programs and consider our customers in one or... Goes back to our customers as the best possible Services to the address below aafes customer service hours and guest. 0900-2000 for refund requests without a sales receipt for proof of purchase and warranty start date Exchange 's mission gives... The directorates are headed up by military Exchange concessionaires Sun 1000-1800 gas Pumps Open 24 hrs Ryuseki Car Care 1-512-672-7225! Allow any American to show support for those fighting for freedom by sending certificates... U.S. army INSTALLATION management Command, `` we are focused on customer Service and overall guest satisfaction to their! 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