the service is performing badly and we've taken enforcement action against the provider of the service. We carried out an inspection of the trust between 8-11 March 2016 as part of our comprehensive inspection programme. Rallying the recovery communities of Calderdale in Recovery and Kirklees in Recovery is Fiona Whitehead who, at one point, was given just hours to live. Calderdale and Huddersfield NHS Foundation Trust. There was a vision and strategy for the service. We also spoke with over 36 patients or carers. the service is performing badly and we've taken enforcement action against the provider of the service. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA If you refuse cookies we will remove all set cookies in our domain. The Trust operates acute services from two main hospitals - Calderdale Royal Hospital and Huddersfield Royal Infirmary In total; the trust had approximately 824 beds and 5,831 staff. Patient Advice & Liaison Service, NHS Kirklees 13 years ago. The team supported patients during the day with either group or one-to-one activities which promoted sleep at night. Patients will only have to spend six to seven hours in hospital, allowing those who may be at the end of their lives, to spend more time with loved ones. Care of patients nutrition and hydration were being met as part of the surgical care pathway. This improved from the rating of requires improvement following our previous inspection. the service is performing well and meeting our expectations. We rated critical care, maternity and services for children and young people as good overall. The original hospital in Huddersfield, which was designed by Joseph Kay and which was located at New North Road, opened in 1831. Ward 15 HRI Town Huddersfield Salary 41,659 - 47,672 per annum pro rata Salary period Yearly Closing 30/01/2023 23:59. . [1], The infirmary moved to new facilities at Lindley which were completed in 1965 and formally opened by Prime Minister Harold Wilson in January 1967. There was an ongoing recruitment and retention plan in place. Suffered alone for 6 hours out of 5 by Anonymous - Posted on 25 November 2022 I had bad cramping pains suddenly at midnight and was suggested by 111 to reach A&E within next hour. The referral process was clear and responsive and staff ensured that patients wishes were central to the care planning process. We may request cookies to be set on your device. on 9January2023. They also told us that were given a choice of food of drink and staff asked them if they needed support. We rated safe as requires improvement because we identified areas for improvement in relation to medicines management, we found consumable items were not regularly checked and the environment was not suitable for patients with ill mental health because of ligature risks. Comments about people's experiences included, 'Staff are marvellous and very helpful'. There were issues with appointment backlogs, waiting lists and appointment bookings. The plan gave a comprehensive review of the demand and capacity on the department to deliver a sustainable and high quality clinical service, taking account of seven-day working plans. The development and growth of the ambulatory care service to support the hospital sites and meet local need. The trust had infection prevention and control policies, which were accessible, and used by staff. The Derelict Explorer takes us on an eerie trip down memory lane inside one of Huddersfield's oldest abandoned buildings. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The trust must ensure that interpreting services are used appropriately and written information is available in other languages across all its community services. We saw that work was on-going to upgrade and refurbish a number of the areas at the Huddersfield Royal Infirmary (HRI). Each report covers findings for one service across multiple locations. BD5 0NA. Dewsbury, or contact Ward 17, Huddersfield Royal Infirmary, Acre Street, Lindley, HD3 3EA Telephone: 01484 355 827 Donate direct via bank transfer to: Kirklees in Recovery Sort Code: 20-35-84 Account No: 33445887 Ref: Ward 17 Charity Event Through providing suitable engaging activities during the day, less 1:1 care was required during the day and night. A proactive, positive and energised discharge coordination team together with an integrated MDT working to provide care to the patient in the most appropriate environment. 'Staff are now keeping me informed after my family spoke to the matron'. Engagement support workers had been appointed to provide engagement, socialisation and companionship, cognitive and physical support for patients with dementia and/or delirium. [2] The foundation stone for a further extension was laid by the Duke of York in 1932; it was opened by Lord Moynihan in 1934. Jean Halstead On January 4 2023 Died peacefully at home with her family by her side aged 90 years. We rated safe, effective and well led as requires improvement and caring and responsive was rated as good. Have you experienced something like this, here or elsewhere? When it can take ten days or more to be admitted and a stay that can last for a few days, you can imagine how much time some patients are spending at the hospital, let alone the pain and discomfort imagine your body carrying around an extra 20 litres of unwanted fluid. For example, those undertaken by the Royal College of Obstetricians and Gynaecologists (RCOG) and local Healthwatch groups. There was good access and flow within the childrens service. Any other browser may experience partial or no support. We rated the hospital as good overall. The trust had only met its target of 95% in one out of six areas of mandatory training; however three of the six areas were very close at 94% at the end of March 2018. Bradford, the service is performing badly and we've taken enforcement action against the provider of the service. Purchase a seat at the fundraising dinner event and bid in the auction. Browser Support the service is performing exceptionally well. Patients and their relatives commented positively about the care they received. Fiona considers herself lucky and due to the professionalism and quick thinking of the staff at Ward 17, she is still here and able to say thanksby helping in their campaign. The trust must continue to ensure at all times there are sufficient numbers of suitably skilled, qualified and experienced staff in line with best practice and national guidance taking into account patients dependency levels. We visited the main operating theatres and three satellite operating theatres. Huddersfield Royal Infirmary (Purple), High Staff were caring, compassionate and respectful. We rated urgent an emergency care as good overall. Across the services we found a variable understanding from staff regarding consent and mental capacity. Uncaring and indifferent staff in ward 6, some with attitude. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA. Where is the King's head in Leeds? Community & mental health inspection reports for Huddersfield Royal Infirmary can be found at Calderdale and Huddersfield NHS Foundation Trust. The people we spoke with told us that staff were very friendly and helpful. Calderdale and Huddersfield NHS Foundation Trust is an integrated trust, which provides acute and community health services. or contact Ward 17, Huddersfield Royal Infirmary, Acre Street, Lindley, HD3 3EA Telephone: 01484 355 827, Kirklees in Recovery Sort Code: 20-35-84 Account No: 33445887 Ref: Ward 17 Charity Event. we have taken enforcement action. We rated medical care (including older people's care) as good overall because: . We rated it as good because: Download full inspection report for Huddersfield Royal Infirmary - PDF - (opens in new window), Published All five domains were rated as good for these services. Patient care was personalised in line with patient preferences, individual and cultural needs and ensured flexibility, choice and continuity of care. We saw areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. 1,267 were here. Donate direct (bank details below the ticket image). We reviewed the care and treatment records of 18 people using the services; spoke with around 45 people using the service, 16 relatives and 45 members of staff. The estates and facilities team throughout the trust were focused on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. (01484) 342000, Provided and run by: The trust also provides community services in the Calderdale area. we both want to say a big thank you to the ICU nurse on ward 8, thank goodness she was there, and to everyone else who helped my husband to regain his health. Huddersfield Royal Infirmary Facilities Overview Departments and services Facilities Ratings and reviews Leave a review Facilities for patients and visitors Accommodation Access to TV Mobile phones permitted Public telephone Food and amenities on-site Cafe Shop Parking Car Parking Disabled parking Accessibility Disabled parking Disabled WC 1 February 2012. the service is performing well and meeting our expectations. We are also asking for donations for raffle prizes. We found the hospital was in breach of regulations and issued four requirement notices in regard to Regulation 12: Safe care and treatment; Regulation 17: Good governance and Regulation 18: Staffing. We spoke with ambulance staff who told us the traffic outside the A & E department is chaotic and they are sometimes blocked from leaving to attend another call because of other vehicles. Staff delivering end of life care understood their responsibilities with regard to reporting incidents and ensured information and lessons learnt were shared proactively with other colleagues within the hospital. Mandatory training compliance was high for medical and nursing staff and the number of staff with a post registration certificate in critical care had significant improved. WF13 4HS, In The Huddersfield Royal Infirmary is a hospital situated in the English town of Huddersfield, part of Calderdale and Huddersfield NHS Foundation Trust. The accident and emergency departments provision for paediatric patients was limited with only one paediatric qualified staff member on duty during our inspection across both sites and limited facilities available for children and young people. The trust had an overall vision which was underpinned by behaviours, goals and responses to support the delivery of the vision. We saw evidence of regular audit with regard to infection control and cleanliness. (Purple), High Bradford, Our ratings for these services had improved since the last inspection. The trust mandatory training target was 95%; Mandatory training completion was 100% in childrens services. 15 of 21. Comments received from visitors; 'I was allowed to stay overnight with my relative and I feel privileged to have stayed'. @chftnhs. Monitoring records of resuscitation equipment showed regular monitoring took place. There was no rota for the management of patients with gastrointestinal bleeds by an endoscopy consultant. PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate. Areas we inspected were visibly clean, and audit data showed good hygiene standards. Dignity and Nutrition Report published 24 May 2011 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published They included the Trusts Director of Planning Performance Estates & Facilities, Consultant Chartered Engineer, Acting Head of Estates Operations and Compliance, Heads of Estates, Estates Operation Managers and Estates Managers, Estates Operatives, Estates and Facilities Matron and senior nursing staff. The team could use the system to prevent readmission of critical care discharges. We rated it as good because: Download full inspection report for Huddersfield Royal Infirmary - PDF - (opens in new window), Published the service is performing well and meeting our expectations. Staff knowledge of the incident reporting process was good and incident-reporting processes were robust. the service isn't performing as well as it should and we have told the service how it must improve. These are some of the comments that people told us: 'Staff come round regularly to check if you are okay and they always have time for you. We rated safe, effective and well led as requires improvement and caring and responsive was rated as good. Patients, visitors and staff were kept safe as systems were in place to monitor risk. There was good evidence of collaborative and effective multi-disciplinary team working. It was difficult to determine how the service had planned services to meet the needs of local children and young people at Huddersfield Royal infirmary. We rated caring at this hospital as good. Patients experienced long waiting times within the departments, appointment delays and cancellations. The division were consistently below national target for harm free care. Huddersfield Royal Infirmary has not yet replied. The service provided care and treatment based on national guidance and evidence of its effectiveness. Governance arrangements were set up to effectively identify, manage and plan service improvements, efficiencies and to implement actions to mitigate risks affecting upon service provision. The service must ensure staff have an understanding of Gillick competence. There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. Staff had good access to evidence based protocols and pathways. Feedback from patients through the NHS Friends and Family Test consistently showed patients would recommend the hospital to friends and family. Across the trust 200 Matrons and Sisters had received training and were vulnerable adults leaders to ensure the vulnerable adult care principles and process were embedded into practice. The trust had challenges due to national shortages in areas such as accident and emergency, an inspection looking at part of the service. There was good support for patients living with a learning disability or dementia. Whatever you asked for took hours to arrive, even if you had chronic indigestion, needed a sick bowl or pounding headache you had to wait. There's no need for the service to take further action. Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. Halifax, Switch board Telephone: 01484 342000 Acre Mills Postcode: HD3 3EB Opening hours: Mon-Fri - 8.30 am - 6.30 pm. We don't rate every type of service. The trust should review the handover arrangements from the hospital at night team to the critical care team to ensure continuity of patient care across the hospital. We rated effective, responsive and well-led at this hospital as good. huddersfield royal infirmary ward 11. Calderdale and Huddersfield NHS Foundation Trust. Ward 1 Surgical Assessment Unit Male. ', 'They do so well considering the amount of staff they have. We rated caring at this hospital as good. Let's make care better together. Patients were able to access suitable nutrition and hydration, including special diets, and they reported that, overall, they were content with the quality and quantity of food. A service will be held at Huddersfield Crematorium on Tuesday 29th March at 10.45am. The majority of people using the service and relatives were positive about their experiences of care and treatment at the hospital. The team supported patients during the day with either group or one-to-one activities which promoted sleep at night. The trust should ensure signage throughout the HRI main building and Acre Mills reflect the current configuration of clinics and services. Heavy drinking was the cause of my condition but there are others. Huddersfield Royal Infirmary (Occupation Rd.) Awful experince and our health and well being was ignored and the constant smell of excrement made me vomit and totally made me feel like nobody cared. Tell us what was good and what could be improved, say thanks or call for change We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding There were effective systems in place for governance, risk management and quality monitoring. There was good staff morale and staff felt supported at ward level. There were noted delays in transferring patient care into non-hospital settings leading to bed occupancy pressures. Huddersfield Royal Infirmary saw over 48,600 inpatient admissions between February 2017 and January 2018. 'Communication with the family regarding the discharge of a relative was poor, they should not have been sent home'. We saw from the information provided the trust had re-advertised for an Assistant Director of Estates & Facilities of a Chartered Engineering status on 17th January 2014. The trust promoted a positive incident reporting culture. Engagement support workers had been appointed to provide engagement, socialisation and companionship, cognitive and physical support for patients with dementia and/or delirium. Official information from NHS about Huddersfield Royal Infirmary including contact details, directions, opening hours and service/treatment details Overview - Huddersfield Royal Infirmary - NHS Skip to main content Care was evidence based and feedback from patient and relatives was positive. The trust performance for responding to complaints within the relevant timescale was 48% against a target of 100%. We rated effective, responsive and well-led at this hospital as good. TBRP staff, past and present clients, members of our recovery communities and friends and relatives are all getting behind an event to help raise vital funds for Ward 17 at Huddersfield Royal Infirmary. 4 March 2014. The advanced paediatric nurse practitioner (APNP) role was introduced to the service. There were effective systems in place for governance, risk management and quality monitoring. Ward 1 Surgical Assessment Unit Female. Location Information We have a 3Dmap of HRI site to help with navigation once on site. See our Contact Page for addresses. There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. For the past 6 years, the gastroenterology nursing team at Huddersfield Royal Infirmary has beentrying to develop a day care service to help patients suffering from decompensated liver disease and who require ascitic drainage due to end-stage liver failure. Huddersfield Polytechnic catering students present items to the Children's ward at Huddersfied Royal Infirmary, 25th January 1989. the service isn't performing as well as it should and we have told the service how it must improve. The trust must ensure that systems and processes are in place and followed for the safe storage, security, recording and administration of medicines including controlled drugs. The development of NEWS and Nerve centre technology to identify deteriorating patients for prompt care escalation and intervention. Information on general car parking at the Women's and Newborn Unit is available here. 'Staff are now keeping me informed after my family spoke to the matron'. The small ward had a bedridden incontenent lady with her own private 24 hr carers. This makes our website work better for you. About: Huddersfield Royal Infirmary. Work was continuing to meet national guidelines of consultant presence for 16 hours per day. This site uses cookies and collects anonymised data. We rated the Huddersfield Royal Infirmary and Calderdale Royal Hospital as requires improvement and community services as good. This is a significant investment and an opportunity to enhance services . The trust must continue to embed and strengthen governance processes within the clinical divisions and at ward level. 20 June 2018. WF13 4HS, In The environment we inspected was visibly clean and staff followed robust infection control procedures. Processes were in place for being open and honest when things went wrong and patients given an apology and explanation when incidents occurred. We saw systems were in place for reviewing, monitoring, and sharing lessons learned from incidents. Consultant staff told us that they would attend and oversee the childs care and treatment when needed. This had not been resolved at the time of our inspection and staff identified this as a risk to the safety of patients. The trust should ensure that relevant staff have received training in root cause analysis to enable them to provide comprehensive investigations into incidents. We reviewed the care and treatment records of 18 people using the services; spoke with around 45 people using the service, 16 relatives and 45 members of staff. No rating/under appeal/rating suspended The trust must ensure there is formal rota for the management of patients with gastrointestinal bleeds by an endoscopy consultant. the service is performing exceptionally well. [3][4] It became the base for Huddersfield Pharmacy Specials, a business which had been established several years earlier and which produces mainly unlicensed medicines and bespoke creams and ointments, oral liquids, eye drops and injectables. If we learn more about your experience it will help us improve the services we offer, and if you are able to we would ask that you contact our Patient Advice & Complaints Service: Calderdale & Huddersfield NHS Foundation Trust. Overall the meetings with the managers and staff were positive and everyone we spoke with was open honest and frank about the actions the trust had taken to improve the safety and suitability of the premises. We also use different external services like Google Webfonts, Google Maps, and external Video providers. Medical staffing numbers did not meet national guidance in the emergency departments across both sites. The Trust operates acute services from two main hospitals - Calderdale Royal Hospital and Huddersfield Royal Infirmary In total; the trust had approximately 824 beds and 5,831 staff. The trust must ensure there are improvements to the timeliness of complaint responses. Originally opened in 1831 as Huddersfield's first hospital, the crumbling Huddersfield Infirmary has been left abandoned for eight years now. my husband was transferred from a & e in halifax to Huddersfield about 4 a.m and was eventually on the surgical assessment unit. They also told us that were given a choice of food of drink and staff asked them if they needed support. We rated effective, responsive and well-led at this hospital as good. We saw from the information provided the trust had re-advertised for an Assistant Director of Estates & Facilities of a Chartered Engineering status on 17th January 2014. Huddersfield Royal Infirmary. Procedures were in place to refer and safeguard adults and children from abuse; and staff we spoke with felt confident making referrals and escalating difficult or complex cases. Our rating of the hospital improved since the last inspection. Staff made reasonable adjustments in response to individual patient needs and to accommodate vulnerable patient groups. The people we spoke with told us that staff were very friendly and helpful. The trust must continue work to reduce the numbers of third and fourth degree tears following an assisted birth and the incidence of PPH greater than 1500mls following delivery. Not all staff within childrens services had received safeguarding training at the appropriate level for their role in line with the requirements of the Safeguarding children and young people: roles and competences for healthcare staff Intercollegiate document (RCPCH March 2014). The department had a website called EM Beds which was used as a repository for the standard operating processes (SOPs), patient pathways, policies and guidelines in use across both hospital sites. Share your experiences of UK health and care services. Good Huddersfield Royal Infirmary For more details please contact Fiona on07484 841098 or email her direct. There was a limited approach to obtaining the views of people who used the service and other stakeholders. Considerable work had been undertaken since our last inspection to collect and act on the views of people who used maternity services. A proactive, positive and energised discharge coordination team together with an integrated MDT working to provide care to the patient in the most appropriate environment. The estates and facilities team throughout the trust were focused on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. You are free to opt out any time or opt in for other cookies to get a better experience. There was no clear rationale or model of care for the services provided on the paediatric assessment unit. We are asking local businesses to donate products or services that can be auctioned at a fundraising charity dinner at John Smith Stadium, Huddersfield on 30th March 2019. We rated effective, caring, responsive and well led as good. Patients were positive about the care received and would recommend the service as a place to receive care. 01484 34 3472. Wednesday till 8 pm. Services were planned and delivered to meet patient needs and most patients were admitted and discharged from the hospital in a timely manner. Calderdale and Huddersfield NHS Foundation Trust. There were a number of concerns within maternity services which included feedback from patients during the inspection, the numbers of large volume postpartum haemorrhages (PPH), third and fourth degree tears, the antenatal assessment of mums to ensure they delivered in the appropriate setting and the ability to open a second obstetric theatre. Two family members told us that "Once they had complained the communications between the staff and the family improved". See More. Your information helps us decide when, where and what to inspect. The accident and emergency departments provision for paediatric patients was limited with only one paediatric qualified staff member on duty during our inspection across both sites and limited facilities available for children and young people. Managers led the division well with an open and honest culture. We saw areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. Wards and departments were spacious, visibly clean and well organised. I sat there for 6 hour in bad pain before I could see the doctor. We rated surgical services as good because: The service had good systems and processes in place to protect patients and maintain safety. ', 'They do so well considering the amount of staff they have. 'Staff they treat me with dignity and respect and if I press the bell they come even though they're very busy'.
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